Terms of Service

Last updated: 14 July 2026

1. Who these terms are between

These terms are an agreement between you (the "user") and the operators of IO Passport ("we", "us", the "Service"). By creating an account, you confirm that you have read, understood, and accepted these terms and the Privacy Policy.

If you are using the Service on behalf of an organisation, you confirm that you are authorised to bind that organisation to these terms.

2. What the Service does

IO Passport is a productivity tool for tracking tasks, decisions, and commitments. It is provided "as-is" and "as-available". Features may change, appear, disappear, or be deprecated at our sole discretion at any time and without notice.

3. Emails and notifications

By creating an account you agree to receive automated emails from the Service, including:

  • Account emails (activation, password reset, security alerts) — these are essential and cannot be turned off while your account is active.
  • A Daily Rundown email once a day at approximately 7 AM in your local timezone, summarising your open items. You may turn this specific email off at any time from your Settings page.
  • Notifications when someone assigns a task to you, mentions you, or comments on a task you own.

We do not guarantee that any given email will be delivered. Deliverability depends on your mail provider, your spam filter, our upstream mail vendor, the public internet, and other factors outside our control. You are responsible for checking the Service directly for anything time-critical. We are not liable for any loss, damage, missed deadline, or consequence arising from an email that was delayed, filtered, dropped, or never sent, regardless of cause.

4. Your content and data

You retain ownership of the content you create in the Service (tasks, comments, lists, and similar). By using the Service you grant us a limited, non-exclusive licence to store, process, and display that content solely so we can operate the Service for you and the people you have shared it with.

You are responsible for what you enter. Do not upload material that infringes anyone's rights, contains malware, or is illegal in your jurisdiction. We may remove any content that appears to breach this rule without notice.

5. Availability, backups, and data loss

We aim to keep the Service available and to back up your data, but we do not offer any uptime guarantee and do not commit to any recovery time objective. Scheduled maintenance, upstream outages, hardware failure, and force majeure events may interrupt access without notice.

You are responsible for keeping your own external record of anything you cannot afford to lose. We are not liable for any loss of data, even where the loss results from our own error, unless a non-waivable consumer law in your jurisdiction says otherwise.

6. Third-party services we rely on

The Service is built on top of, and depends on, tools operated by third parties (for example: our email delivery vendor, our hosting provider, and analytics tools listed in the Privacy Policy). We do not control those third parties, and their outages, changes, price changes, or errors can affect what we can offer you. We are not liable for anything caused by a third-party service failing, changing, or disappearing.

7. Limitation of liability

To the fullest extent permitted by law:

  • The Service is provided without warranty of any kind, express or implied, including fitness for a particular purpose or merchantability.
  • We are not liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profit, loss of business, loss of goodwill, or missed opportunities.
  • Our total aggregate liability to you for any and all claims arising from your use of the Service is capped at the greater of (a) the fees you paid us in the twelve months before the claim arose, or (b) US $50.
  • Nothing in these terms excludes liability that cannot lawfully be excluded — for example, in some jurisdictions, liability for death, personal injury caused by negligence, or fraud.

8. Termination

You may close your account at any time by contacting us. We may suspend or terminate your access if you breach these terms, if we believe you are misusing the Service, or if we discontinue the Service. On termination we may delete your account and content after a reasonable period.

9. Changes to these terms

We may update these terms from time to time. Material changes will be announced by email or in-app notice at least 14 days before they take effect (except where an urgent change is required, e.g. for security or legal compliance). Continued use after the effective date means you accept the change.

10. Governing law and disputes

These terms are governed by the law of the jurisdiction where our operating entity is registered. Any dispute will first be attempted to be resolved by good-faith negotiation. If that fails, the courts of that same jurisdiction will have exclusive jurisdiction.

11. Contact

For anything to do with these terms, contact us at hello@attos.one.

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